12 Best Chatbots for Websites to Boost Engagement in 2025

In an increasingly competitive online environment, providing immediate, 24/7 support is no longer a luxury but an expectation. Customers demand instant answers, and businesses that fail to deliver risk losing them. In fact, a study by Salesforce found that 83% of customers expect to engage with someone immediately upon contacting a company. This is where chatbots for websites become an indispensable asset, acting as the first line of defense for customer service, lead generation, and user engagement. They efficiently handle routine inquiries, qualify leads, and guide users, freeing up human agents to focus on more complex issues.

This comprehensive guide is designed to help you navigate the crowded market of chatbot solutions. We will move beyond generic feature lists and marketing jargon to provide a detailed analysis of the top platforms available today. Whether you are a small business owner seeking an easy-to-implement solution or a developer looking for a highly customizable framework, this resource will equip you with the insights needed to make an informed decision.

Each entry in our list includes:

• A concise overview of the platform's core strengths.

• Practical use-case scenarios for different business needs.

• An honest assessment of potential limitations and implementation considerations.

• Key feature analysis, screenshots, and direct links to get you started.

Our goal is straightforward: to help you find the best chatbot for your website by evaluating leading options like Tidio, Intercom, Drift, Botpress, and others. Let’s dive in and identify the right tool to enhance your customer experience and drive business growth.

1. Bellpepper.ai

Bellpepper.ai establishes itself as a powerful, streamlined solution for businesses aiming to implement sophisticated chatbots for websites without the traditional technical overhead. It excels by transforming existing website content into an intelligent AI agent and a portable knowledgebase, making it an ideal choice for SMEs, startups, and customer support teams seeking rapid AI adoption. The platform’s core strength lies in its "URL-first" approach, a unique onboarding process that simplifies a typically complex task into a few clicks.

This innovative system automatically discovers your website’s sitemap, allowing you to precisely select which pages inform the AI. This granular control ensures the chatbot provides accurate, relevant responses based solely on your curated content, directly addressing a common pain point of AI hallucination. This level of precision is critical, as a Tidio study found that 62% of consumers would rather talk to a human than a chatbot, often due to frustratingly inaccurate bot responses. Bellpepper directly mitigates this risk.

Key Features and Strategic Advantages

Bellpepper.ai is more than just a chatbot builder; it's a comprehensive knowledge management tool. The platform’s dual-output system is a significant differentiator.

• Dual Asset Creation: When you generate your chatbot, Bellpepper also creates a structured, downloadable knowledgebase (in Markdown, TXT, or JSON). This feature provides true data ownership, eliminating vendor lock-in and allowing you to repurpose your organized content for internal documentation or other systems.

• Effortless Customization: You can easily adjust the chatbot's conversational tone (from professional to casual) and response length (from concise to detailed). This ensures the AI's personality aligns perfectly with your brand voice, enhancing the customer experience.

• Zero-Hassle Deployment: Integrating the chatbot into your website requires a simple copy-and-paste embed code. A shareable standalone link is also provided, offering flexible deployment options for various use cases, such as in email signatures or social media profiles.

Pricing and Implementation

Bellpepper.ai offers a highly accessible entry point with a Free Forever plan that includes all essential features needed to build and deploy a functional chatbot. For businesses requiring more advanced capabilities, the Professional plan unlocks higher interaction limits, multiple content updates, and API access for deeper integrations.

Implementation Tip: Before generating your chatbot, conduct a quick audit of your website's content. Use Bellpepper's sitemap selection tool to exclude outdated or irrelevant pages (like old blog posts or expired event pages) to ensure your AI agent is trained on the most accurate and current information from the start.

Website: bellpepper.ai

2. Tidio

Tidio stands out as a comprehensive yet accessible customer service platform that masterfully blends live chat with AI-powered chatbots. It’s particularly well-suited for small to medium-sized businesses (SMBs) aiming to automate interactions without a steep learning curve or significant upfront investment. The platform’s strength lies in its user-friendly visual builder, which empowers non-technical users to design and deploy sophisticated chatbots for websites with ease.

Unlike more complex enterprise solutions, Tidio focuses on delivering core functionalities exceptionally well. Its seamless integration with popular CMS and e-commerce platforms like WordPress and Shopify makes it a plug-and-play solution for a vast majority of online businesses. This is crucial as data from BuiltWith shows that Shopify and WordPress power a combined total of over 34 million websites. This ease of setup is a significant advantage for teams without dedicated IT support.

Key Features & Implementation

Tidio offers a robust feature set designed for immediate impact, including customizable templates for lead generation, order status updates, and FAQ automation. The real-time visitor tracking provides valuable insights, allowing businesses to proactively engage potential customers.

• Pricing: Tidio offers a generous free plan with core live chat and limited chatbot conversations. Paid plans start at a competitive price point, scaling up to offer more advanced features like the Lyro AI chatbot and extensive analytics.

• User Experience: The interface is clean, intuitive, and designed for quick adoption. Customer support is widely praised for being responsive and helpful.

• Unique Offering: The visual workflow builder is a key differentiator. It allows users to map out conversation flows with simple drag-and-drop actions, making chatbot creation a straightforward process. For more on this, you can learn more about how to build high-converting lead generation chatbots on bellpepper.ai.

Website: https://www.tidio.com/

3. Intercom

Intercom positions itself as a premium "Conversational Relationship Platform," moving beyond simple chat to foster comprehensive customer engagement. It is engineered for businesses aiming to scale support and sales operations through sophisticated AI and automation. Its AI chatbot, Fin, is built on advanced large language models, allowing it to provide trustworthy answers based exclusively on a company's own support content. According to Intercom, Fin can instantly resolve 50% of support questions, significantly reducing resolution times.

Unlike more basic tools, Intercom excels in unifying customer interactions from web, mobile, and social platforms into a single, cohesive workspace. This centralized approach empowers support, sales, and marketing teams with the full context of a customer's journey. For businesses prioritizing deep integration and a scalable architecture for their chatbots for websites, Intercom offers an enterprise-grade solution.

Key Features & Implementation

Intercom’s feature set is extensive, focusing on proactive engagement, personalized support, and powerful automation. With Fin AI, it can automate up to 50% of support questions, and its ecosystem includes over 450 app integrations, ensuring it connects seamlessly with existing tools like CRMs and marketing platforms.

• Pricing: Intercom’s pricing is on the higher end, typically catering to established businesses and enterprises. Plans are feature-based and often customized, with a starting tier for essential chat and automation.

• User Experience: The platform is powerful and feature-rich, which can introduce a steeper learning curve for advanced configurations. However, the agent-facing inbox is praised for its clean design and efficiency.

• Unique Offering: The key differentiator is Fin, the AI chatbot that can hold complete, human-like conversations and resolve complex queries using only a business's knowledge base. This sophisticated AI, combined with deep workflow customization, sets it apart from simpler chatbot builders.

Website: https://www.intercom.com/

4. Drift

Drift positions itself as a leader in the conversational marketing and sales space, moving beyond simple support chatbots to create a revenue acceleration platform. It is designed specifically for B2B companies looking to shorten their sales cycles by engaging qualified leads in real time. The platform excels at identifying high-intent website visitors and instantly connecting them with sales representatives, a crucial function given that a Drift report found that only 29% of companies respond to leads within five minutes.

Unlike many general-purpose chatbots for websites, Drift’s entire ecosystem is built around the goal of generating qualified pipeline. It uses sophisticated AI to understand visitor intent, route conversations to the right team members, and even book meetings directly within the chat widget. This focus makes it an indispensable asset for marketing and sales teams aiming to capitalize on every website interaction.

Key Features & Implementation

Drift’s feature set is geared towards sales acceleration, with customizable "playbooks" that trigger targeted messages based on visitor behavior, firmographics, or referral source. Its deep integration capabilities with platforms like Salesforce and Marketo ensure that conversational data enriches the entire customer profile.

• Pricing: Drift is a premium solution, and its pricing reflects its focus on enterprise and high-growth B2B companies. Pricing is customized based on business needs and typically requires a sales consultation.

• User Experience: The platform is known for its polished and intuitive interface, both for the end-user and the backend administrator. Its sales-centric design makes it easy for revenue teams to adopt and manage.

• Unique Offering: The core differentiator is its tight integration of AI-powered chatbots with live chat and automated meeting scheduling. This seamless handoff from bot to human, often culminating in a scheduled demo, is Drift’s signature strength in converting website traffic into tangible sales opportunities.

Website: https://www.drift.com/

5. Landbot

Landbot positions itself as a powerful no-code conversational experience platform, designed for marketers and business teams who want to create interactive chatbots without writing a single line of code. It excels at transforming static forms and lead magnets into dynamic, engaging conversations. This is a significant advantage, as research by WPForms indicates that the average form conversion rate is only 21.5%, suggesting traditional forms can be a point of friction. The platform's core philosophy centers on making bot creation as intuitive as building a flowchart, empowering non-technical users to design complex, logic-driven interactions for their websites.

Unlike platforms focused solely on customer support, Landbot is highly effective for marketing and lead generation. Its strength lies in guiding users through a predefined journey, making it ideal for qualification funnels, product recommendations, and interactive surveys. This focus on guided conversations makes it a standout choice for businesses aiming to increase conversion rates and gather richer customer data through their website chatbots.

Key Features & Implementation

Landbot provides a comprehensive toolkit for building and deploying conversational bots, featuring pre-built templates for common use cases like lead generation and customer feedback. Its multi-channel capabilities allow a single bot design to be deployed across your website, WhatsApp, and Facebook Messenger, creating a consistent user experience.

• Pricing: Landbot offers a free-forever "Sandbox" plan for building and testing. Paid plans begin with a "Starter" tier and scale up to "Pro" and "Business" plans, which unlock more chats per month, advanced features, and additional integrations.

• User Experience: The platform is celebrated for its clean, colorful, and intuitive drag-and-drop interface, making the bot-building process feel accessible and even enjoyable.

• Unique Offering: The standout feature is its highly visual and flexible no-code builder. It allows for intricate conditional logic, enabling truly personalized conversation paths that adapt based on user input, making it one of the most versatile rule-based chatbots for websites.

Website: https://landbot.io/

6. ChatBot.com

ChatBot.com presents a powerful and accessible all-in-one platform designed for businesses aiming to build and launch AI conversational chatbots without writing a single line of code. It distinguishes itself with a clear focus on automating customer communication across various channels, from websites to messaging apps. The platform is particularly effective for teams looking to streamline sales and support processes, leveraging a visual builder that simplifies the creation of complex interaction flows.

Unlike some competitors that bundle chatbots as a feature within a larger suite, ChatBot.com is a dedicated solution focused entirely on bot creation and management. This specialization allows for a more refined toolset, including robust testing features and detailed analytics to measure bot performance. Its seamless, native integration with its sister product, LiveChat, creates a powerful human-AI hybrid model for customer service, a model preferred by many consumers, as research by PwC shows that 82% of U.S. consumers want more human interaction in the future.

Key Features & Implementation

ChatBot.com is equipped with a rich set of features, including a drag-and-drop builder, pre-made templates for scenarios like lead generation and booking, and powerful natural language processing (NLP) capabilities. This makes it a formidable tool for deploying intelligent chatbots for websites that can understand user intent and provide accurate responses.

• Pricing: The platform offers a 14-day free trial. Paid plans are tiered based on the number of included chats per month and feature access, starting with a Starter plan suitable for small businesses and scaling to enterprise-level solutions.

• User Experience: The interface is clean and centered around the visual builder, making it intuitive even for non-technical users. The platform provides extensive documentation and support resources to guide users.

• Unique Offering: A key differentiator is the "Testing tool" which allows you to simulate conversations and debug your chatbot before it goes live, ensuring a high-quality user experience. For those looking to dive deeper into the process, you can find more information on how to create an AI chatbot on bellpepper.ai.

Website: https://www.chatbot.com/

7. HubSpot

For businesses already invested in or considering the HubSpot ecosystem, its free Chatbot Builder is an exceptionally powerful addition. It’s not just a standalone tool but a deeply integrated component of a comprehensive marketing, sales, and service platform. This native integration allows for seamless data flow, enabling businesses to automate lead qualification, book meetings, and provide support while every interaction is automatically logged in the HubSpot CRM.

Unlike point solutions that require complex integrations, HubSpot offers a unified view of the customer journey. The chatbot's primary strength is its ability to leverage CRM data to personalize conversations and streamline internal workflows. With HubSpot's platform adoption surpassing 216,000 customers globally, its chatbot serves a massive and growing user base. This makes it one of the most effective chatbots for websites looking to convert traffic into qualified, actionable leads within a single system.

Key Features & Implementation

HubSpot provides a code-free builder with pre-built templates for common use cases like lead generation, meeting booking, and customer support. The bot can qualify leads 24/7, routing them to the correct sales representative and syncing all information directly to the contact's record. Understanding the core benefits of chatbots for business can help maximize the platform's potential.

• Pricing: A highly functional version of the chatbot builder is available on HubSpot’s free plan, which includes the CRM. More advanced logic, customization, and reporting are unlocked with paid Marketing, Sales, or Service Hub plans.

• User Experience: The visual editor is straightforward and user-friendly, aligning with HubSpot's overall emphasis on ease of use. Businesses already familiar with HubSpot will find the interface incredibly intuitive.

• Unique Offering: The unparalleled, native integration with the HubSpot CRM is its main differentiator. Every piece of data collected by the chatbot enriches customer profiles, creating a powerful, unified system for marketing and sales teams without needing third-party connectors.

Website: https://www.hubspot.com/

8. Tawk.to

Tawk.to has carved out a unique space in the customer communication market by offering a powerful live chat application that is completely free. This makes it an incredibly attractive option for startups, small businesses, and organizations on a tight budget who need to provide real-time support without the upfront financial commitment. The platform’s core value proposition is simple: unlimited agents, unlimited chat history, and robust core features at no cost.

While primarily known for live chat, Tawk.to has expanded into the chatbot space with its AI Assist feature. This allows businesses to leverage basic automation for common queries, qualifying it as a contender for those seeking entry-level chatbots for websites. It effectively acts as a bridge, enabling teams to manage high chat volumes by automating initial interactions before escalating to a human agent. The platform's ease of setup with systems like WordPress and Shopify further lowers the barrier to entry for countless online businesses.

Key Features & Implementation

Tawk.to provides a surprisingly rich feature set for a free tool, including real-time visitor monitoring, customizable widgets, and a comprehensive knowledge base function. This allows teams to not only chat but also proactively engage visitors and build a self-service support hub. In fact, Forrester data shows that self-service channels like knowledge bases are often the first place customers look for answers.

• Pricing: The core live chat and basic chatbot functionalities are entirely free. Advanced features like removing Tawk.to branding, video/voice add-ons, and AI Assist come at a low monthly cost, maintaining affordability.

• User Experience: The dashboard is straightforward and designed for immediate use, even for non-technical users. Setting up the widget on a website is typically a simple copy-and-paste process.

• Unique Offering: Its freemium model is its biggest differentiator. No other platform offers unlimited agents and chat volume for free, making it a risk-free choice for businesses to begin their journey with live chat and basic chatbots.

Website: https://www.tawk.to/

9. Gupshup

Gupshup positions itself as a powerful conversational messaging platform, extending far beyond typical website-only chatbots. It excels in enabling businesses to create unified, AI-driven conversational experiences across a vast array of channels, including websites, WhatsApp, SMS, and over 30 others. This omnichannel approach is its core strength, as research from Statista shows that WhatsApp alone has over two billion active users, making it a critical channel for global customer engagement. Gupshup is ideal for enterprises aiming to manage these interactions seamlessly.

Unlike platforms focused solely on website widgets, Gupshup provides the infrastructure for deep, scalable integrations. It is particularly suited for businesses that view conversational AI as a central part of their marketing, sales, and support strategy, rather than just a peripheral tool. Its ability to integrate with enterprise-grade CRM and marketing automation systems makes it a robust choice for larger organizations.

Key Features & Implementation

Gupshup offers a comprehensive suite of tools for building, deploying, and managing advanced AI chatbots. Its features are designed for scalability, supporting everything from simple FAQ bots to complex, transactional conversational flows. The platform's extensive APIs and developer-centric tools allow for deep customization.

• Pricing: Gupshup's pricing is customized based on scale and specific needs, requiring businesses to contact the sales team for a quote. This model is common for enterprise-level solutions but can be a barrier for smaller companies seeking transparent, off-the-shelf pricing.

• User Experience: While powerful, the platform can present a steeper learning curve, especially for non-technical users. Advanced customization and integration often require development resources, though comprehensive documentation is provided.

• Unique Offering: The standout feature is its unparalleled channel support. By enabling a single bot to be deployed across numerous messaging apps, Gupshup helps businesses create a consistent brand voice and customer experience everywhere their audience is active.

Website: https://www.gupshup.io/

10. Pandorabots

Pandorabots offers a powerful, open-standard platform for developers and businesses aiming to build highly customized and complex conversational AI. Unlike visual-first builders, Pandorabots is built around the Artificial Intelligence Markup Language (AIML), providing deep control over dialogue logic. This makes it a preferred choice for projects requiring nuanced personality, intricate conversational flows, or the ability to handle a vast range of user inputs with precision.

This developer-centric approach means Pandorabots is less of a plug-and-play solution and more of a robust framework for creating sophisticated chatbots for websites and other channels. Its strength lies in enabling developers to craft unique, branded chatbot personalities that can evolve over time. For teams with coding resources, it provides an unparalleled level of customization that visual builders cannot match, serving a community of over 275,000 registered developers.

Key Features & Implementation

Pandorabots excels in providing the tools for deep chatbot development. It supports multichannel deployment to web, mobile, and popular messaging applications, along with integrations for voice recognition and speech synthesis, making it versatile for various use cases. The platform provides hosting, management, and extensive developer documentation to support the entire lifecycle of a chatbot project.

• Pricing: Pandorabots offers a free developer sandbox for building and testing. Paid plans are based on usage (API calls), making it a scalable solution that can grow with your project's needs from small experiments to enterprise-level deployments.

• User Experience: The platform is geared towards users with technical knowledge, particularly those familiar with scripting languages. The learning curve is steeper for non-programmers, but the extensive documentation and developer community provide strong support.

• Unique Offering: Its foundation on AIML is the core differentiator. This W3C-recognized standard for conversational AI allows for the creation of incredibly complex and rule-based chatbots. This gives developers granular control over every aspect of the conversation, which is critical for specialized applications.

Website: https://www.pandorabots.com/

11. ManyChat

ManyChat has carved out a significant niche as a leader in social media messaging automation, making it a powerful tool for businesses aiming to connect with customers on platforms like Facebook Messenger, Instagram, and WhatsApp. While its core strength lies in social channels, its capabilities extend to website integration, allowing businesses to create a unified conversational marketing strategy. It is particularly effective for e-commerce brands and marketers who want to leverage their social media presence to drive sales and engagement.

The platform’s primary advantage is its deep integration with Meta's ecosystem. This allows for sophisticated automation, such as recovering abandoned carts via Messenger or running keyword-triggered campaigns on Instagram. Given that e-commerce sales are projected to reach $8.1 trillion by 2026, leveraging social commerce channels with chatbots is a key growth strategy. For businesses whose customer journey heavily involves these social platforms, ManyChat provides a seamless bridge from social interaction to website conversion.

Key Features & Implementation

ManyChat empowers users with a visual flow builder that simplifies the creation of complex messaging sequences without any coding. Its features are geared towards marketing and sales automation, including broadcasting messages to subscriber lists and segmenting audiences based on their interactions.

• Pricing: ManyChat offers a free plan that supports up to 1,000 contacts and includes basic features. Paid plans start at a low monthly cost and scale based on the number of contacts, unlocking more advanced automation and integration capabilities.

• User Experience: The interface is clean and beginner-friendly, guiding users through the process of building their first chatbot. The focus on a visual builder makes it accessible to marketers and business owners without technical expertise.

• Unique Offering: The platform's standout feature is its multi-channel focus, particularly its robust Instagram and Facebook Messenger automation. It enables businesses to build a subscriber list on social media and re-engage them directly, a capability not central to most website-centric chatbot builders.

Website: https://manychat.com/

12. Botpress

Botpress positions itself as a powerful, open-source platform specifically engineered for developers and technical teams. It provides the building blocks to create highly customized and sophisticated chatbots for websites, offering complete control over the conversational AI's logic, integration, and deployment. Its strength lies in its modular architecture and advanced Natural Language Understanding (NLU) engine, enabling developers to build truly bespoke solutions without the constraints of a proprietary, closed-source system.

Unlike many "no-code" platforms, Botpress is fundamentally developer-centric. This makes it an ideal choice for companies with in-house technical resources that require deep customization, complex integrations with proprietary back-end systems, or the ability to host and manage the chatbot infrastructure themselves. The open-source nature means full access to the source code, fostering transparency and limitless extensibility. This community-driven approach is a significant draw, with the open-source market expected to reach nearly $67 billion by 2026.

Key Features & Implementation

Botpress comes equipped with a feature set that empowers developers to build, test, and scale complex conversational agents. This includes a visual flow editor to map conversations, an NLU module for intent recognition, and the ability to connect to multiple messaging channels beyond just a website.

• Pricing: The core Botpress framework is free to use, as it is open-source, eliminating licensing fees. Costs are associated with hosting, maintenance, and the development resources required to build and manage the chatbot. Enterprise plans are available for advanced security, support, and governance features.

• User Experience: The platform is designed for a technical audience. While it includes a user-friendly studio interface, a solid understanding of JavaScript and chatbot architecture is necessary for effective implementation and management.

• Unique Offering: Its open-source nature is the primary differentiator. This provides unparalleled flexibility and control, allowing businesses to create chatbots for websites that are perfectly tailored to their unique operational needs and security requirements without vendor lock-in.

Website: https://botpress.com/

Chatbot Platform Features Comparison

Final Thoughts

Navigating the expansive landscape of chatbots for websites can feel overwhelming, but the journey from consideration to implementation is a strategic investment in your business's future. We've explored a dozen powerful platforms, from the comprehensive, enterprise-ready solutions of Intercom and Drift to the highly accessible and user-friendly options like Tidio and Tawk.to. We also delved into specialized tools like the developer-centric Botpress and Pandorabots, and the sales-focused powerhouse, HubSpot. Each tool offers a unique value proposition, underscoring a critical truth: the "best" chatbot is the one that aligns perfectly with your specific operational needs, technical capabilities, and strategic goals.

The evidence is clear: failing to adopt this technology is no longer an option. With predictions that the conversational AI market will reach $41.39 billion by 2032, businesses that delay implementation risk being outmaneuvered by more agile, customer-centric competitors. Integrating a chatbot is not just about automating responses; it’s about fundamentally reshaping the customer experience, meeting users where they are, 24/7, and providing the instant gratification they now expect.

Key Takeaways and Your Next Steps

As you move forward, the selection process is paramount. Avoid the temptation to choose a tool based solely on its feature list. Instead, anchor your decision-making in a clear understanding of your primary objectives.

To guide your evaluation, consider these essential questions:

• What is our primary goal? Are you aiming to generate more qualified leads (like Drift or HubSpot), reduce support ticket volume (like Intercom or Tidio), or offer a unique, branded conversational experience (like Landbot or Pandorabots)? Your primary use case will immediately narrow the field.

• What is our team's technical skill level? If you have a dedicated development team, an open-source, extensible platform like Botpress offers unparalleled customization. For teams without technical resources, a no-code, drag-and-drop builder like ChatBot.com or ManyChat is a more practical starting point.

• What is our budget and expected ROI? Start with a realistic budget, but also project the potential return on investment. A free tool like Tawk.to can offer immense value with zero upfront cost, while a premium investment in a sophisticated platform could pay for itself through increased sales conversion and radically reduced support overhead.

• How will this tool scale with our business? The chatbot you choose today should support your growth tomorrow. Evaluate the platform’s ability to handle increasing conversation volumes, expand across multiple channels (like WhatsApp via Gupshup), and integrate with the CRM, help desk, and marketing automation software you’ll use in the future.

Charting Your Course for Success

The journey doesn't end with selection; successful implementation is where the true value is unlocked. Begin with a pilot program. Identify a specific, high-impact area on your website, such as the pricing page or a product feature page, and deploy your chatbot there first. This allows you to test, learn, and iterate in a controlled environment.

Measure everything. Track key metrics like conversation volume, resolution rate, lead capture rate, and customer satisfaction scores. Use this data to continuously refine your conversation flows, update your knowledge base, and improve the bot’s performance. Remember, the most effective chatbots for websites are not static tools; they are dynamic, evolving assets that learn and improve over time.

Ultimately, integrating a chatbot is a definitive step towards building a more efficient, responsive, and customer-focused organization. By carefully selecting the right platform and committing to a thoughtful implementation strategy, you can transform your website from a passive brochure into an active, engaging, and invaluable business tool.

Ready to deploy a powerful, AI-driven chatbot that understands your business inside and out? Bellpepper.ai specializes in creating custom chatbots for websites that are trained on your specific documentation, website content, and knowledge base. Stop forcing customers to search for answers and start delivering instant, accurate information with a bot that speaks your brand's language.